The difference between a team that performs and one that stalls is rarely talent. It is how well people read each other and work through friction. ecue trains that, three minutes a day, for everyone on the team.
Managers are the largest controllable factor in how a team performs, and most were promoted for being good at the job, not for being good at people. ecue gives them daily reps at the part that decides output.
Gallup: managers account for around 70 percent of the variance in team engagement. Gartner: manager development is the number one priority for HR leaders in 2026, two years running.
Every departure costs you the role, the months of ramp, and the work that stalls in between. People leave after months of small friction, and a team that handles friction better keeps its people longer.
Gallup: engaged teams see 21 to 51 percent lower turnover.
Friction is expensive: rework, escalations, decisions that take three meetings instead of one. A team with a shared language for what it is carrying spends that time on the work.
Deloitte: presenteeism, people at work but not performing, is the single largest cost of poor mental health to employers.
Step one
One short cue a day, calibrated to each person, answered in their own words with an honest reflection back. Real practice, not a workshop everyone forgets by Friday.
Step two
One shared dimension a day, out of eight: Noticing, Choosing, Reading, Connecting, Holding, Knowing, Opening, Belonging. Eight plain words your team starts using on each other, in meetings and in feedback.
Step three
Your team view shows where the team is strong and where it is growing. Never an individual, and never who said what, so what you see is something your people are willing to be honest into.
In Australia, psychosocial hazards are named directly in the WHS Regulations, with a Code of Practice behind them. In New Zealand, the Health and Safety at Work Act defines health as both physical and mental, so the same duty to manage risk already applies, and WorkSafe’s guidelines set out how. Either side of the Tasman the expectation is the same: identify the hazards, control them, consult your workers, and review whether what you are doing is working.
Safe Work Australia, Model Code of Practice: Managing psychosocial hazards at work. WorkSafe New Zealand, Mentally Healthy Work: Good Practice Guidelines for Managing Psychosocial Risks at Work.
Both countries list support, relationships and how people behave toward each other as a hazard category in its own right, alongside workload and hours. When that is the hazard, the thing to work on is how managers and teams actually treat each other.
You are expected to consult your workers, not inform them. An employee assistance programme sits at 3 to 5 percent uptake, because using one means raising your hand. Three minutes a day that says nothing about the person doing it is something most of a team will do.
Reviewing whether anything is working is the part most organisations have nothing for. ecue shows how your team moves across all eight dimensions over months, always aggregated and never an individual, so change is something you can see rather than assert.
Regulators in both countries are explicit that training, wellbeing apps and employee assistance programmes are lower order controls, and that they cannot be the main thing an organisation points to. They are right, and we are not going to pretend to be something else.
So ecue is not a substitute for the higher order work. Workload, staffing, hours, role clarity and how the job itself is designed are yours, and they come first. ecue does not identify your hazards, write your risk assessment, or make you compliant. It works on one named hazard category, and it shows you whether anything is moving.
ecue helps organisations build the behaviours and leadership capability a psychologically healthy workplace rests on, as part of managing psychosocial risk rather than waiting for harm.
Workplaces earn an ecue certification, renewed every year.
Earned on where your team actually gets to across all eight dimensions. Not on signing up, and not on taking part.
Everything your team needs, for every person on it.
For rolling ecue out across a whole organisation.
Priced per person, per month. We are still in private beta, so we are setting pricing alongside our first teams. Every plan includes the full daily practice for everyone on your team.
That is not a limitation. It is the reason the picture is honest enough to act on.
What your dashboard shows
What stays private, so the data stays honest
Traditional employee assistance programmes sit at around 3 to 5 percent uptake. Not because people do not need them, but because using one means raising your hand, and most people will not.
Not an hour, not a workshop, not another recurring meeting.
Everyone gets the same cue on the same day. Taking part says nothing about you.
The most common reason people avoid the support their employer pays for is that they do not believe it is really confidential. We removed the question.
No, and that is the point. There is no individual view to open. If there were, people would write for it, and the picture you are looking at would be worth nothing.
About three minutes. Some days people stay longer because they want to. Nobody is chased if they miss a day, and there are no streaks to break.
No. It is practice at a skill, the way you would practise anything else. If someone raises something that needs real support, ecue says so and points to help, rather than trying to be it.
No. An EAP is there for when something has gone wrong. ecue is what happens on the ordinary days before that, which is also where the evidence says the return is largest.
No, and we would be wary of any product that says it does. The duty sits with you, and the higher order work is yours: workload, staffing, hours, role clarity, how the job is designed. What ecue does is work on one named hazard category, the behaviour between people at work, and give you something to review against.
No. Resilience training teaches people to absorb a hazard. This works on how managers and teams behave toward each other, which both New Zealand and Australia name as a hazard in its own right. It is also daily practice rather than a session people have forgotten by Friday.
Tell us about your team and we will help you get set up. Or if you already have an ecue account, you can set up your workplace right now.
Currently in private beta